Academics and Advising

For Summer 2021 SF State continues to offer our courses remotely. In Fall 2021, we will be offering in-person/on-campus courses as well as a variety of hybrid and remote learning options. Please know that we are here to support your learning whether it be on-campus or online. To that end, please find below an FAQ with information we thought you'd find helpful.

Classes and Instruction

Instruction will continue to be predominantly remote through the spring semester. There will be a very limited number of courses with in-person instruction. You can see these details in the online class schedule.

Classes will be offered in a variety of ways. There will be in-person courses, hybrid courses (some meetings in person), and remote (some with remote meetings and others without). You can search the class schedule to find the types of classes you want.

The fall 2021 class schedule offers a variety of learning modes in order to accommodate your needs. When selecting courses for the following semester, the Advanced Class Search function in the class schedule now offers students the ability to search for courses based on learning modes.

  • In-Person: These courses have an in-person component. They may be fully in-person or a hybrid of in-person and remote. Please read the course details to learn more. Some courses may have “TBA” noted under Meeting and Location, indicating that the classroom is still being assigned. You will know well ahead of the start of classes the rooms/locations for your courses.
  • Hybrid: Courses that include an in-person component as well as some remote work. Please read the course details to learn more. Some courses may have “TBA” noted under Meeting and Location, indicating that the classroom is still being assigned. You will know well ahead of the start of classes the rooms/locations for your courses.
  • Online Asynchronous (on-demand with no scheduled meeting times): All parts of the course happen online and there are no real-time, scheduled meeting times. Please read the course details to learn more.
  • Online Synchronous (real-time with scheduled meeting times): Most instruction happens during online real-time sessions through a remote modality, e.g., Zoom. You are required to attend the online real-time sessions at the times noted in the class schedule.
  • Online Bichronous (blend of on-demand with no scheduled meeting times and real-time with scheduled meeting times):  An online bichronous course blends on-demand and real-time sessions. These classes can vary in the number of required, real-time sessions. Some courses may only require real-time meetings for class orientation and exams, while other courses may require multiple real-time meetings. The real-time sessions will only happen during the time noted in the class schedule.

Using the Advanced Class Search function in the online class schedule, you can find courses that best meet your needs, including in-person courses. For example, if you know that you cannot take courses with any real-time meetings, then using the Advanced Class Search function, you can narrow your options to courses that are only offer as Online Asynchronous (on-demand with no scheduled meeting times). At the start of the semester, please check your course's iLearn site and syllabus for more information about class meeting times (for those classes that have scheduled times), and email the instructor directly if you're unable to locate the information or have specific questions about the class times.

No, students cannot be required to meet outside of the times published in the class schedule.

If you have concerns about this, please contact the department chair for the department offering the course using the Colleges and Academic Departments page to find their contact information.

To add a class after the start of the semester, you’ll need a permission number from the instructor. Email the instructor to request permission or contact the department offering the course if the instructor is not listed in the class schedule. Please refer to the Colleges and Academic Departments page. to find the right contact.

You can also refer to the Registering for Classes page for more information.

It's good practice to check the iLearn, SF State's learning management system, for information about your current classes. Typically, iLearn information will be posted prior to the start of the semester.

For online classes, if your iLearn doesn’t have any information and you haven’t been contacted by the faculty member by the start of the semester, reach out to them directly via email.

If you do not receive a response or the name of the instructor is not list in the class schedule, email the department where the course is offered (for example for PHIL 110 you would email the Philosophy Department). Be sure to include specific information about your course including the department prefix and course number, title of the course, section number, faculty member’s name, and your name and student ID number. The department chair will assist you. Please refer to the Colleges and Academic Departments page.

Start by consulting the course syllabus and iLearn site to determine when office hours are held and how they will be offered, either in-person or online. If you're unable to locate the hours, please contact the department chair using the Colleges and Academic Departments page to find the right contact.

The AT Zoom Support Page covers the basics of Zoom, how to use Zoom in iLearn, and other additional Zoom features. Additional support is available from the Zoom Help Center.

Through iLearn, you can sign up for an online workshop sponsored by The Tutoring and Academic Support Center (TASC): Learning Online 101: How to Be an Effective Online Learner 

To support you in developing the study skills needed to be successful in remote learning modalities, TASC has launched a fully online course: Learning Online 101. You can work at your own pace through four modules, which aim to boost your confidence in learning online, equip you with the tools necessary to be a positive community member, and give you the opportunity to use the technology you will encounter in your courses. First and second year students have been automatically enrolled in this course and can find it under “workshops” when they login to iLearn. Others, including faculty, may self-enroll at this link: https://ilearn.sfsu.edu/collab/course/view.php?id=1775

In addition, please see the Keep Learning - Student Quickguide resource for assistance learning via remote modalities.

Grades

It is possible to change your grading option to CR/NC for classes that offer this grading option. It is important to keep in mind that not all classes have the CR/NC grading option. Please consult the Registrar's website for deadlines by semester.

You can view the grading option you are currently enrolled in for each of your courses in the Class Schedule section of your Student Center. Instructions on how to elect another valid grading option for any eligible course are available here. All valid grading options for the class will appear in the drop-down selection box. Not all classes have multiple grading options – some classes are offered only with a letter grade option, or only with a CR/NC grade option.

An undergraduate student who chooses to take a course with CR/NC grading, will earn a CR for a grade of C- and above and will earn a NC grade for a grade of D+ and below. A graduate student who chooses to take a course with CR/NC grading, will earn a CR for a grade of B- and above and will earn a NC grade for a grade of C+ and below. Grades of CR/NC are not calculated into your GPA and do not have a positive or negative effect on your GPA. When you earn a NC grade, this indicates that you did not pass the class. You do not receive units for NC grades.

It’s important to be sure that any class taken CR/NC will still meet your degree requirements and needed prerequisites. Some programs will only accept letter graded coursework to meet certain degree requirements. For undergraduate students, a maximum of 24 CR grade units earned at SF State can count toward your degree. Also, some programs require minimum letter grades earned to meet prerequisites that will allow you to enroll in subsequent coursework. (These limitations do not apply to coursework taken in Spring 2020.)

Advisors can help make sure your grading option meets your educational needs and goals. Undergraduate students can access advising resources through the Advising Hub. Graduate students can access advising resources with Graduate Studies (gradadv@sfsu.edu).

If you are a student in one of the groups below, please consult with these offices to be sure you understand the impact of your choice to change to CR/NC grading:

Academic Resources

In keeping with guidance from the California State University, effective March 31, the Library Research Commons and first floor lobby will be closed until further notice.

Students may request a loaner laptop from the Library by contacting service@sfsu.edu or (415) 338-1420. When emailing, include "Library Loaner Laptop" in the subject line; and when calling, ask for a Library Loaner Laptop.

Library staff will respond to arrange the loan and have the laptop shipped. Both PCs and Macs are available. The Library provides a base install of software MS Office, web browsers, graphic software, and the laptop will work with Zoom video conferencing software. Some specialized software may not be available. The Library staff can answer any questions about the laptop and software. Find more details online in the Instructional Continuity — Student Quickquide.

The Library website also includes a directory of internet service providers pledging to Keep America Connected by waiving late fees, opening Wi-Fi hot spots, and not dropping service when users miss payments. In addition, the city of San Francisco offers free Wi-Fi service in selected areas. See the listing of free Wi-Fi available in the city.

The following resources refer to discounts or special options from a range of internet providers for those who may not have access to the internet from off-campus locations. Please contact the providers directly to find out if they apply to you:

  • FCC agreement (.*pdf) stating that providers will waive late fees, not cutoff service for lack of payment, and open hot-spots.
  • Comcast: offers free WiFi for two months to low income families plus all Xfinity hot-spots are free to the public during this time.
  • AT&T: offers open hot-spots and unlimited data to existing customers, and $10/month plans to low income families.
  • Verizon: no special offers, but following the FCC agreement.
  • T-Mobile: follows FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge.

The Division of Graduate Studies is operating at full capacity and the entire team is here to support you. The division has enacted a virtual plan to assist you with admission processes and questions, advising, and progress to graduation. See our website for email contact information for common questions and concerns. In addition to emailing us, you can leave phone messages at (415) 338-2234. Voicemails and emails will be answered within one business day.

You can find information about how to change your major or minor on the Registrar's website.

If you need to file a course substitution to update a major or minor degree requirement on your Degree Progress Report or an authorization to amend major/minor courses to alter a previously submitted graduation application, please email your major advisor or contact your department using the Colleges and Academic Departments page to find the contact information.

Please follow the steps on our Undergraduate Graduation website.

The Disability Programs and Resource Center (DPRC) is open remotely to support students, faculty, and staff with telephone and video services Monday through Friday from 8:30 a.m. to 5:00 p.m. (campus offices closed). 

We are offering scheduled appointments via phone and Zoom as well as real-time assistance in our Zoom meeting room during daily drop-in hours. Please see “Where to find us” on our DPRC webpage for our most up-to-date drop-in schedule, contact information (including how to join our Zoom meeting room), and DPRC staff directory. General inquiries can be directed to dprc@sfsu.edu; Employee Accommodations inquiries can be directed to dprcemp@sfsu.edu

On-campus cart services will be operated by the University Police Department during both the daytime and after-hours until further notice. Call 415-338-7200 for a ride; press "0" for operator.

The SF State Bookstore currently has limited storefront pickup hours. Textbooks, supplies, and apparel can still be ordered online. In the fall, the bookstore will be open for in-person shopping and services.

For more information, please check the Bookstore’s website.

SF State is a model of a diverse and inclusive university. Across the country and beyond, we have seen an increase in stigmatizing rhetoric and behaviors toward Chinese and Asian American communities, an increase that Professor Russell Jeung, chair of the Asian American Studies Department, has commented on in nationally broadcast interviews. At this time, rather than acting out of fear and ignorance, SF State will respond with compassion, knowledge, and justice. As with all viruses, there are things we can do to protect ourselves and one another. Please respect one another as we protect our collective health and stand in solidarity with those who are ailing and those on the frontlines fighting this illness.

Counseling and Psychologyical Services (CAPS) remains open and operational with adjusted services. In accordance with California laws, we are currently only able to provide remote counseling to students residing in the state of California. If you would like to schedule a phone or video appointment with us, please call CAPS at 415-338-2208 during business hours (9 a.m. to 4 p.m.; closed noon to 1 p.m.).

Advising and Tutoring

Professional academic advisors in the college-based resource centers, the Educational Opportunity Program, and the Undergraduate Advising Center are available to assist students remotely.

Starting this fall, all freshmen and undeclared students will have an assigned advisor in the Undergraduate Advising Center.

Sophomores, juniors, and seniors with declared majors can be referred to their college-based resource center for advising.

Students can make advising appointments by accessing Navigator, SF State's student success platform. Virtual drop-in advising hours are also available and can be viewed on the center websites.

Yes! We look forward to welcoming you back to campus, but will also have plenty of remote advising and tutoring available.               

If you need major/minor advising, please go to your major/minor department's website to find details about how to connect with a faculty advisor. You can reach out to the general department email if you do not see specific advising information on the department's website. Note - if you are student majoring in the Bachelor of Science in Business Administration, please reach out to the Lam Family College of Business Student Success Center for advising.

As an SF State student, you have access to free tutoring and academic support services currently being offered via Zoom. Undergraduate students can schedule a tutoring appointment for writing support or help with a specific subject by logging into Navigator. They will then be prompted to sign in with their SF State ID number and password. Students should refer to our guide for scheduling a tutoring appointment if they have questions. Graduate students can access tutoring by filling out a request form with the Tutoring and Academic Support Center. You can find more information about tutoring services and links to SF State’s learning support programs on the Tutoring and Academic Support Center’s website.

Learning Online 101:  How to Be an Effective Online Learner
As we continue with predominantly online learning for spring 2021, students may be interested in developing their online learning skills. They can access Learning Online 101, a self-paced workshop developed by the Tutoring and Academic Support Center and offered through iLearn. The workshop allows students to work at their own pace through four modules, boosting skills and confidence with learning online. Students, faculty, and staff can self-enroll by clicking on this link and then logging in. For questions, please email tutoring@sfsu.edu.

Library

In keeping with guidance from the California State University and local public health officials, the Library Research Commons and first floor lobby will remain closed until further notice. 

Students can now reserve one of the twelve Group Study rooms on the Ground floor Study Commons for use as an individual, single-occupancy, study space. They may request single or multiple two-hour reservations, up to four hours per day. This service is meant for students who are in great need of a space to study in, and who do not have a safe and secure place to do so.

Reservations are available 8 a.m. to 7 p.m., Monday through Thursday, and 8 a.m. to 5 p.m. on Friday, and can be made up to 3 days in advance. Visit this page for more information.

Students will be required to wear face coverings at all times while not in their reserved, individual study room. Each room only holds one person at a time and students may not collaborate or socialize in the Library. Before coming to campus, please take the daily health screening available on the SF State mobile app and on the web. Please bring ID to show when entering the building.

Computers in the Library are not available due to restrictions imposed by the San Francisco Department of Public Health. (Please see FAQ "How can I borrow a laptop from the Library?" for information on the loaner laptop program.)

Many Library services are available using remote modalities.

The Library is still here to serve you and support your coursework and research. Please see the Library Resources and Services Available During the COVID-19 Campus Closure page to learn how to access our services remotely and contact us with any questions you may have by emailing libris@lists.sfsu.edu.

Yes. We look forward to welcoming you back to the library.

The due dates for all library items have now been extended until the library building reopens. No items need to be returned and no fines will accrue.

Books can still be returned to exterior book drops, but nothing can be checked in and removed from patron accounts until the library reopens.

If you have questions, pleae contact Circulation: circmail@sfsu.edu

Librarians are here to help by IM chat, text message, email, and Zoom!

  • Chat with us: On the Library homepage or https://sfsu.libanswers.com/
    • Available Monday through Thursday from10 a.m. to 6 p.m.
    • Available Fridays from 10 a.m. to 5 p.m.
  • Text us: 415-933-0385
    • Available Monday through Thursday from 10 a.m. to 6 p.m.
    • Available Fridays from 10 a.m. to 5 p.m.
  • Email us: libref@sfsu.edu
    • We strive to reply to emails within 24 hours during the Monday through Friday work week.
  • Contact your librarian
    • Email librarians who are experts in your subject area, or make an appointment for a research consultation in Zoom.
  • FAQ

You can now request that items from the Library’s collections and/or items at other libraries be mailed to your current address, or you can choose to pick up items at the Ground floor entrance of the J. Paul Leonard Library during our hours of operation. You will receive an email notification once your item is ready to be picked up or mailed. Please note that it may take up to 7 days for items from the Library’s collections to be ready, and it may take 2-3 weeks for items requested via interlibrary services to be ready. If you submit a request for items to be mailed, please allow additional time for shipping.

  • If you would like information regarding how to submit a request for an item in the Library’s collections, please click here.
  • If you would like information regarding how to submit a request for an item at another library via interlibrary services (CSU+ & ILLiad), please click here.

The Library continues to provide access to thousands of books, journals and journal articles, streaming media, and much more using our online platforms:

  • OneSearch: On the Library homepage
    • Search for books and e-books, articles, digital media, course reserves, and more.
  • Databases
    • Find and search more than 200 databases by subject area or department.
  • eBooks
    • Get information about SF State’s eBook collections, including how to find, read, and use eBooks for your research.
  • Kanopy Streaming Media
    • Kanopy is a streaming video platform that provides access to movies, documentaries, international cinema, classic cinema, independent films, and educational videos. SF State students, faculty, and staff have access to over 23,000 videos through Kanopy.
  • Research Guides
    • Explore guides that recommend resources for specific topics or subject areas.

Students may request a loaner laptop from the Library by:

  • Email: service@sfsu.edu
  • Call: (415) 338-1420
  • Indicate you are requesting a “Library Loaner Laptop” and be prepared to provide your Name, SFSU ID, Shipping Address, and Phone Number. Library staff will contact you to arrange the loan and have the laptop shipped.
  • Additional Information:
    • Both PCs and Macs are available.
    • Laptop supply is limited and provided on a first come, first served basis.
    • A base install of software MS Office, Web browsers, and graphic software are included and laptops support Zoom video conferencing software.
    • Some specialized software may not be available.
    • The Library staff can answer any questions about the laptop and software. When emailing include "Library Loaner Laptop" in the subject line, and when calling, ask for a Library Loaner Laptop.

All general laptops will be renewed automatically at the end of the first initial checkout, and they will be renewed until the Library reopens.